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My e-Property Manager is a cloud-based software that allows landlords, property managers and owner association members to easily manage their properties, tenants and shared parking lots. It offers features such as real-time invoicing, maintenance request submission, gather repair estimates, rent ledger management, and parking regulation enforcement.

You can register for an account by visiting the My e-Property Manager website and sign up using your email with no credit card information required. Once you have created an account using your email and a password, you will be able to access all of the features and benefits of the software.

To get started with My e-Property Manager, you can sign up for a free account or try out our demo accounts available on the website to see exactly how the software works.

My e-Property Manager can help landlords and property managers save time and money by automating many of the tasks associated with managing properties. It also provides a clear and organized way to track revenue and expenses, as well as a way to easily identify properties with outstanding balances, vacancies, and expiring leases.

Yes, My e-Property Manager uses industry-standard security measures to protect the personal and financial information of both landlords and tenants.

To add a property to My e-Property Manager, you need to first log in to your account. Then, click on the “Properties” tab and select “Add Property”. Fill out the property details such as the name and address.

Yes, you can add both single and multi-unit properties in My e-Property Manager. To add a multi-unit property, you need to first add the main property and then add each unit individually.

Yes, My e-Property Manager is designed to help landlords manage multiple properties. It allows landlords to view revenue by unit, building or entire portfolio, and easily identify properties with vacancies or expiring leases.

To add multiple units to a multi-unit property, simply click on the “Properties” tab, select the property you want to add units to, and click on “Add Unit”. Fill out the details for each unit and you’re done!

Yes, once you have added a property in My e-Property Manager, you can start creating leases for each unit. This will help you keep track of your tenants, rent payments, and lease agreements all in one place.

No, there is no limit on the number of properties you can add to My e-Property Manager. You can add as many properties as you want and manage them all in one place.

We don’t allow removing properties or their units. Depending on how big your setup is and how complex your audit rules are, maintaining an audit trail is important even for properties you have owned in the past. Please check with your audit department for such policies. You can request to inactive a property and in that case it will show greyed out on the home page starting next calendar year. You can submit such request by sending a message from your account. However, just remember that inactivation will not take affect until next year starts and you need to get a request submitted by 1st December to get your property be inactivated the following year.

The process of creating a lease using My e-Property Manager is straightforward. First, you need to create an account with My e-Property Manager. Once logged in, you can add your property and navigate to the Lease tab, where you can create a new lease by filling out the relevant information, such as tenant details, lease term, rent amount, and security deposit. Optionally you can also track tenant vehicles.

There are two main types of leases available in My e-Property Manager: Annual Leases and Month-to-Month Leases.

An Annual Lease is a lease agreement that lasts for a fixed period of time, usually one year. The terms of the lease, such as rent amount and lease duration, are agreed upon by the landlord and the tenant. To create annual lease using your account, select lease start date & automatically create an annual lease with lease duration in months set as 12.

Month-to-Month Lease is a lease agreement that lasts for a month at a time and is automatically renewed every month unless either party gives written notice to end the lease. To create, select “month-to-month” when creating a lease using My e-Property Manager account.

An Annual Lease provides stability and predictability for both the landlord and the tenant. The rent amount and lease terms are agreed upon and set for the entire lease period, which helps reduce the chances of disputes or misunderstandings.

Month-to-Month Leases offer flexibility for both the landlord and the tenant. The lease can be terminated or renewed with minimal notice, which is helpful for tenants who are unsure about their long-term plans.

No, however if the current annual lease has ended or about to end, then you can renew with a Month-to-Month Lease. Also if need be, an annual lease can be terminated early and then a fresh lease of any type be started for same tenant.

If a tenant needs to move out before the end of a lease period, the lease can be terminated early with written notice, using “Early Terminate” option. Any penalty (if stated in your lease) can be added to the rent ledger so the final invoice is accurate.

Yes, if both the landlord and the tenant agree to renew a lease, it can be renewed using the “Renew” option in the hamburger menu next to each lease. For renewals, the rent amount, duration, vehicle information and contact information of tenants can be changed. Payment history and any outstanding balance from previous lease will carry forward to the renewed lease and show in the tenant's current invoice.

My e-Property Manager provides an easy and convenient platform for landlords to create, manage, and renew leases. The color-coded dashboard helps keep track of all the lease-related information and any upcoming expiration or renewals.

"Create Lease for New Tenant" should be used when creating a lease for a new tenant or a new tenant for a specific unit. "Create Disconnected Lease for this Tenant" should be used if you want to create a lease in the past or with a different start date than what is automatically set using the renewal option.

Using the "Renew" option ensures a unified ledger and invoice is maintained for a tenant across all their leases. This helps in maintaining an accurate record of a tenant's payment history.

No, for an existing tenant, the lease should always be created using the "Renew" option in the actions menu for the most recent lease. This helps in maintaining an accurate record of a tenant's payment history.

Creating a lease using this option means that the lease will not be connected to the tenant's previous lease history, and a separate ledger and invoice will be maintained for this lease.

Renewal process is very easy! With one click a renewed lease is created and you don’t need to worry about adding the tenants or their vehicles or any such information again at renewal. You just need to review it and tweak any information (if needed) around rent increase etc. However, the alternative will be to create a month to month lease for such tenants and just manage the rent increases from time to time. Month to month leases don't have an end date and need to be terminated explicitly. The lease signers can never be changed for any type of lease but you can always add and/or remove authorized occupants for any lease.

Your best option is to create an annual lease and then renew it every year. Alternately you can create a month to month lease and then manage the rent increases and dates the increased rent became affective.

Under the settings header, there is a section for “Landlord / Property Manager Profile”. In that section you can enter landlord details and their address, phone, email etc. In addition to landlord details, you can add custom message that can appear on the invoices. You can also control what is the maximum number of entries that can appear on the invoice and also when should the monthly invoice be available. This date defaults to 20th of the month and it really means that after this date, the rent for the next month will be posted in the ledger so your tenant knows what they owe.

After creating a lease, you can create an invoice by navigating to the Invoice section. My e-Property Manager will automatically generate an invoice based on the lease information you've provided. You can also view and share invoices with tenants in real-time.

Yes, you can view your invoices and rent ledgers in real-time with My e-Property Manager. This allows you to stay on top of payments and stay organized with your financial records.

Yes, My e-Property Manager tracks payment history, late fee, determines pro-rated rent etc. You can view the history with each invoice in your account and know exactly when balance became due and when a payment was received.

A void transaction refers to a rental payment or other financial transaction that has been canceled and removed from the records of the property management software. For audit reasons, it stays in ledger records but is not shown on invoices.

There may be instances where you have made an error when entering a rental payment or other financial transaction into My e-Property Manager. By voiding the transaction, you can correct the mistake and ensure that your records are accurate.

To void a transaction in My e-Property Manager, you will need to select the property unit, go to the Rent Ledger tab and select the transaction that you want to void. Then, click on the "Void" button and follow the prompts to complete the process.

Voiding a transaction will not affect your invoices or rent receipts. The transaction will still appear in the Rent Ledger, but it will be clearly marked as void and will not affect the balance on the invoice.

There is no limit to the number of transactions you can void in My e-Property Manager. However, it is important to use this feature responsibly and only void transactions that have been made in error.

If you void a transaction that has already been included in a rent receipt or invoice, the transaction will still appear on the rent ledger, but it will be clearly marked as void. This will update the balance on the invoice or rent receipt by removing the voided transaction that was added previously.

Yes, you can post payments collectively for all of your properties and units in one place in the "Payment" section.

To post payments, simply select the properties and units you want to make a payment for, select the date of transaction and enter the rent amount. Then press the "Post Payments" button and the payments will be updated in all the invoices and rent ledgers.

Yes, posting payments for multiple tenants in My e-Property Manager is simple and easy. The user-friendly interface allows you to post payments for multiple properties and units in one place, making the process quick and efficient.

Once a payment has been posted, you can see the posted payment and updated balance in the invoice and rent ledger of the respective property.

Yes, you can easily post a transaction including any rent, credit or fee. After selecting any individual property or unit, go to the rent ledger tab and click “transaction” button. Select the specific transaction you need, fill out the amount and date and submit it.

Yes, tenants can submit maintenance requests online through the tenant portal feature of My e-Property Manager. This allows them to report issues quickly and easily, and allows you to track and manage maintenance requests in one central location.

My e-Property Manager makes it easy for tenants to submit maintenance requests online. Once a request is submitted, it is routed to the appropriate maintenance staff or a preferred contractor. My e-Property Manager also allows you to get estimates for repairs, and approve the most reasonable one.

My e-Property Manager allows landlords to automatically get estimates for maintenance and repair work, and then approve the most reasonable one. This streamlines the process of getting estimates and ensures that landlords get the best value for their money.

Both landlords and tenants can submit a maintenance request in their own accounts.

Landlords can submit a maintenance request by using the Maintenance button in the invoice tab of the selected unit or property.

Once the request is submitted, an email will be sent to the landlord's preferred contractor as per the settings. The contractors can then either provide an estimate or request a visit in order to estimate.

Contractors can open a maintenance request and provide an estimate of their work, the date & time they can come, or request to first inspect the issue before providing an estimate.

Tenants can view a list of all their maintenance requests and check their status in their accounts.

Once the request is completed, it will be closed as "Fixed."

My e-Property Manager can calculate late fees automatically based on the lease agreement you have set up. This eliminates the need for manual calculations and ensures that your late fee charges are accurate.

The late fee calculation in My e-Property Manager is based on the settings you choose when creating a lease. You can set a fixed portion of fee, a percentage of the outstanding balance, a minimum threshold outstanding balance at which the fee applies and a date when it applies.

No, the late fee cannot be changed once a lease is created as that would affect the outstanding and historically running balance.

You can set the late fee calculation in such a way that it only applies to balances exceeding a certain amount.

The late fee applies according to the settings you choose when creating the lease. You can set the day of the month for when the late fee should apply.

Yes you can! When creating a lease you pick how the late fee is calculated. You can do what you described in your question and in addition to that you can also pick when the late fee applies and also decide balances that are small enough to omit a late fee altogether. In your case you will used $10 as “Fixed portion of fee”, 5 as “At Percentage” and $500 as “Apply on balance exceeding”. Please note a late fee cannot be changed once a lease is created because that would cause a ripple affect on the outstanding balance and ledger.

The landlord feedback is an online form that allows you to gather feedback from previous landlords or property managers of prospective tenants for verification purposes.

To send a landlord feedback request, the prospective tenant's permission, name, address, and previous landlord's email are required.

Yes, previous landlords can fill out the form without making an account.

The landlord feedback button is available in the lease tab of each unit or property.

The feedback form may ask questions about the prospective tenant's rental history, payment history, and overall behavior as a tenant.

Landlord feedback can provide valuable insight into a prospective tenant's rental history and help landlords make informed decisions about who to rent to.

The time it takes to receive feedback may vary depending on how quickly the previous landlord fills out the form and how responsive they are.

The information gathered through the feedback form is kept confidential and only accessible by the landlord who requested it.

The revenue report feature in My e-Property Manager allows landlords and property managers to track revenue generated by individual units, buildings, or the entire portfolio based on some date range.

Revenue report can be viewed by going to the Rent Ledger tab of each unit, where you can access the Revenue button. You can choose between a detailed or summary view, and select multiple date ranges using the filter.

Yes, you can select the date range for the revenue report by using the filter option in the revenue button.

Yes, you have the option to include or exclude security deposit in the revenue report using the filter option. Generally, security deposit is not considered revenue.

The revenue report provides an aggregate view of the revenue generated, making it easier for your accountant to review and save time. Additionally, by having a clear picture of your revenue, you can make informed decisions to manage your budget.

The color-coded dashboard is a visual representation of the financial and lease status of your properties. The symbols and their colors are used to quickly convey information about outstanding balances, lease expiration, and unit vacancies. The dashboard provides an aggregated view of all your multi-family properties, allowing you to get a quick summary of each property at a glance.

The "$" symbol represents the outstanding balance for any units under a property. If the "$" symbol is red, it means there is an outstanding balance, and if it's green, it means there is no outstanding balance.

The lease symbol represents the lease status of a property. If the symbol is purple, it indicates that the property is not leased yet, if it's green it means the property is leased, if it's orange it indicates that the lease is approaching expiry within 60 days, and if it's red, it means the lease has expired.

No, the color coding is based on the information entered into the system and automatically updates as the status of your properties changes.

The color-coded dashboard provides a quick and easy way to view the financial and lease status of your properties. This allows you to make informed decisions about which properties may require your attention, without having to dig through detailed reports. Additionally, the aggregated view of all your multi-family properties saves you time and effort compared to reviewing individual reports for each unit in the multi-family property.

On the top right corner of that page, you will see a key symbol. Please click on it so that menu expands. Menu will show what all the symbols and their colors mean. In short, the $ sign tells you at a aggregated level if there is outstanding balance for any units under a property. Similarly, the other symbol you are referring to tells you whether any unit has lease expiration coming up or if any unit is vacant. This color coded dashboard is there so that you can get aggregated information from all your properties by looking at just the property page! This kind of dashboard is helpful when you have multiple multi-unit properties and at a quick glance want to see the aggregated summary for each property.

An Association ID is a unique identifier given to each association created in My e-Property Manager. To get an Association ID, an association owner needs to create an association account in the platform.

To link a property to an association, the property manager or landlord needs to ask the association owner for the Association ID. Once they have the ID, they can enter it in the "Association" field when editing the property details in My e-Property Manager. The association needs to accept the property after the property manager or landlord updated enters and saves the property in My e-Property Manager.

To become a member of an association, the association owner needs to accept the request from the property manager or landlord. Once the request is accepted, the property manager or landlord will become a member of the association and have access to all the features and benefits provided by My e-Property Manager for association management.

The owner's association can specify the maximum number of units a member of this association can create in their multi-unit property, the maximum number of vehicles a single family property or an individual unit of a multi-unit property is allowed, and the maximum number of guest vehicles and its validity that a single family property or an individual unit of a multi-unit property is allowed.

Changes to the restrictions set by the owner's association can only be made by the association and not by individual members. Members should contact the association if they need to request changes.

The purpose of limiting the number of units is to ensure that each member property only gets its fair share of the privileges provided by the association, such as parking spots or guest parking.

Limiting the number of vehicles allowed per property or unit helps to manage the parking spaces in the shared parking lot and ensures that the residents are adhering to the rules set by the association.

No, you cannot exceed the maximum number of vehicles allowed for your property or unit. My e-Property Manager will prevent both landlords and the tenants from exceeding that maximum limit set by the association.

Yes you can! Simply specify association rules regarding how many vehicles are allowed per unit, and how many guest vehicles are allowed per unit and what is the validity in days for a guest vehicles. The individual owners of your apartment complex will then create a landlord/property manager account and request membership in your association for all their properties in this complex. Once you accept their membership, all vehicles they enter in their respective unit leases will be available to be shared with a towing company. You can get email address of the towing company contact and add a new user to your free association account with that email with limited access to only validate parking.The towing company person can then log in and verify whether the parked vehicle is legit or not.

That is correct. On the polls results page, each member has the option to see results either taking this weightage into account or ignoring this weightage. It is available as an option on the polls results page. You and your association members can use the weightage when viewing results and that will be the preferred way since the ownership across the properties is not evenly shared.

"My e-Property Manager" allows landlords and owners' association to keep a record of the tenant's and their guest's vehicle information, such as license plate numbers. Towing companies can use the software to verify parked vehicles and enforce parking regulations.

"My e-Property Manager" helps landlords and owners' association keep a record of the parked vehicles, enforce parking regulations, and limit the number of vehicles a tenant is allowed to park in a share parking lot. It also helps towing companies quickly determine if a parked vehicle belongs to a tenant or their guest.

Yes, "My e-Property Manager" allows owners' association to specify the maximum number of vehicles a tenant or an individual unit is allowed to park, including guest vehicles.

Yes, towing company staff can access their accounts in "My e-Property Manager" to look up license plate numbers and remove unauthorized vehicles from parking lot managed by the association.

Association members can add towing companies as users to their account, allowing them to check license plate numbers and remove unauthorized vehicles from the shared parking lot. Setup the permissions for the towing company users such that their access is limited to vehicle plate lookup only.

Yes, you can view the list of registered vehicles for both tenants and their guests through the owner's association account.

One option is to add a virtual unit in all your properties. So for instance, if all properties have 10 units per building, you will create the 11th unit which does not exist physically but will exist in the system. You can then create a fake month to month lease for that virtual /11th unit and add staff vehicles in it. You will choose month to month because it never expires. If each property is independently owned, the owners for each property can enter their staff's vehicles. If more staff vehicles are needed, additional virtual units can be added.

Association polls are a feature in My e-Property Manager that allows property owners to create polls and gather feedback from other association members. These polls can be used to gather opinions and suggestions on various topics, such as maintenance, community events, or new policies.

Polls are used to make decisions that need to be taken collectively by the members of an association. In My e-Property Manager, polls can be used to gather opinions and votes on important issues related to the association.

To create an association poll, simply log into your account and navigate to the "Association" section. From there, you can select "Create a Poll" and enter the details of the poll, including the question, options, and any additional information. You can also specify a time limit after which the members can no longer respond to this poll.

Yes, you can view the poll results as the members respond to the poll. You can view the results in the "Association" section of your My e-Property Manager account. The results will show the number of votes for each option and a percentage of total votes. The result can be considered final once the time to respond has completely lapsed.

The length of time that an association poll remains active is determined by the poll creator. You can set an expiration when creating the poll.

Tenants can register on the site by following the sign-up process and providing their email and password. It has to be the same email used in their lease under the tenant section. Tenant will get a welcome email on this email address to activate their account.

Tenants can view their lease information, personal and vehicle information, invoices/rental receipts, and maintenance requests on the portal. Tenants can submit maintenance requests, update their vehicles and register guest vehicles.

Yes, tenants can update their & their guest's vehicle information on the portal.

Tenants can view their invoices and rental receipts by logging into the tenant portal. The invoices and receipts are automatically generated and shared with tenants in real-time.

Yes, tenants can submit maintenance requests online through the tenant portal.

The maintenance request process starts when the tenant submits a request through the tenant portal. The request is then automatically routed to the preferred contractor set by the landlord for further action.

Yes, tenants can track the status of their maintenance requests through the tenant portal.

Yes, the tenant portal is secured and protected from unauthorized access using industry-standard security protocols and encryption technology.

In the settings, you can add the name of your company, address, phone number, email, and other relevant details.

Your company information will be used on the leases and invoices, so it's important to add accurate information to ensure that your tenants receive the correct information about the landlord or property manager.

Yes, you can change the company information at any time by going to the settings and updating the information.

Yes, the platform takes security seriously and all information is protected from unauthorized access.

No, the company information will only be used for the purpose of being included on leases and invoices.

You can set up the date of invoice generation in the settings of My e-Property Manager. You can choose a specific day of the month, such as the 20th or the 15th, for the monthly invoice to be generated.

Yes, you can add an invoice-payment message to be included in your invoices for the tenants. This message can be added in the settings of My e-Property Manager.

You can choose to limit the number of invoice entries displayed in the invoices by selecting the "Invoice - Limit Statement Entries to Most Recent" option in the settings. You can limit the entries to 15, 20, 30 or all available entries in invoices.

You can add a Banner Text For Maintenance Form in My e-Property Manager by going to the settings and selecting Maintenance Customization. In the Maintenance Customization section, you can add a message for tenants to be displayed in their maintenance request form.

The Maintenance Action for New Requests option in My e-Property Manager allows you to select how you want new maintenance requests to be handled. If you select "Get Estimates," contractors will be asked to provide an estimate before work is scheduled. If you don't select this option, requests will be scheduled with your preferred contractors on a first come, first serve basis without taking an estimate.

You can add your preferred contractors in My e-Property Manager by going to the settings. In the Preferred Contractors section, you can add contractors' email addresses, skills, and determine if they are accepting new assignments or not.

If you don't select "Accepting New Assignments" for a contractor in My e-Property Manager, they will not receive any maintenance request emails and hence won't be providing estimates or picking up projects (incase you are not requiring estimates).

There is no limit to the number of contractors you can add in My e-Property Manager. You can add as many contractors as you need with their selective skills and email addresses.

The Tenant Services section in Settings allows you to control what your tenants can access and use in their tenant portal.

The options available in the Tenant Services section include "View Leases", "Submit Maintenance Requests", "Manage Vehicle and Guest Parking", etc.

Yes, you can select and limit the options that you want your tenants to have access to in their tenant portal.

Changes made in the Tenant Services section will immediately take effect for tenants and determine what they can access and use in their tenant portal. However, if a tenant is already logged in, the updates will only take affect after the tenant refreshes the browser or logs out and logs back in.

Yes, you can change the options available to tenants at any time by accessing the Tenant Services section in Settings and making the desired changes.

As a super user, you can add a new user to your account by going to the “Settings” tab and clicking on “Add User”. Enter the necessary information and set the permissions for the new user.

You can set the following permissions for a new user: Property - Add & Edit, Post Rent, Fee & Credit, Polls - Create & Respond, Lease - Add, Edit, Renew, Terminate, Tenant - Hide Details, etc.

Yes, you can change the permissions for a user at any time by going to the “Settings” tab and clicking on “Save” after editing permissions for the desired user. However, if the user is already logged in, the updates will only take affect after the user refreshes the browser or logs out and logs back in.

Yes, you can add a Towing Company as a user and give them permission to look up license plate numbers and remove unauthorized vehicles from the parking lot managed by the association.

Yes, you can limit the access of a Towing Company to only look up license plate numbers by setting their permissions accordingly.

A super user has complete access to the system and can add, edit, and delete users, set permissions, and manage the account. Access cannot be revoked for this user. This is the user who registers the account.

Simply login to My e-Property Manager E-Sign , upload your PDF, and add your recipient details. You can drag-and-drop signature, date, and text fields anywhere on the document.

Yes. You can organize signers into groups to create a sequential signing order. Signers in Group 2 cannot view or sign the document until everyone in Group 1 has finished. You can visualize this order in your Drafts or Templates before sending.

No. Recipients will receive a secure link via email. They can view and sign the document on any device, including mobile phones and tablets, without creating an account.

Each E-Sign document can be up to 10 MB in size and contain a maximum of 25 pages. If your document exceeds these limits, please consider splitting it into two separate requests.

First, verify the email address in your dashboard. If correct, ask the recipient to check their spam folder.

Our E-Sign tool is for everyone. Whether you are signing a personal contract or a business agreement, you can upload any PDF and add signers via their email address. However, if you are a landlord, you gain the added benefit of automated data integration.

For landlords with existing property data, our system can automatically pull Tenant Information, Lease Terms, and Property Addresses directly into your documents. This eliminates manual typing and reduces errors in your legal agreements.

Visit the "Track Pending Documents" tab in your E-Sign Dashboard. You will see a real-time status & timeline showing exactly who has viewed the document and who has signed, providing full transparency and peace of mind.

You have full control over your documents. You can add Signature fields, Initials, Date fields, Text boxes, Checkboxes, and even require Attachments (like a photo of an ID) from your signers.

Correct. We offer free e-signatures with every account—no monthly fees and no credit card required. For our highly active users, we often increase limits for free because we grow by listening to and supporting our community.

Every document is access-controlled via unique, secure links with expiration dates. Once completed, a full audit trail is generated, including date, time, and IP addresses, ensuring compliance with U.S. e-signature laws (ESIGN & UETA).

Our team is here to help. Contact us at support@mye-pm.com and we will get back to you within 24 hours.

For maximum document security, the system exclusively accepts PDF file uploads; all other formats are restricted. Templates are limited to a maximum file size of 10 MB and a total length of 25 pages to ensure smooth browser rendering and compliance processing during electronic execution.

Every template saved to your account features a dedicated Action Menu on the right. From this dropdown workspace, you can create immediate duplicates for alternative workflows, generate an active signing draft, send the file directly for signature if all parties are identified, or delete the asset entirely from your dashboard records.

To control the routing of your document, click the Expand Button on the left of any template. Toggle the 'Switch to Signing Order Group Visualizer' button, select an added party, and utilize the directional arrows to sequence your routing list. Under this sequential architecture, Group 2 can only view and digitally sign the contract after Group 1 has fully completed their execution requirements, and this progressive flow continues down the chain.

Yes. Once you save a signing order layout inside a template, that exact routing chain automatically propagates to all future drafts generated from that specific template. If you need to make context-specific adjustments later, you can modify these sequence rules independently within the Draft Tab before executing delivery.

If all signing parties are fully identified with known names and emails, the 'Send for Signature' action is available directly at the template level within the right-side Action Menu to initiate immediate execution. However, if you intend to keep placeholder positions open for future or unidentified parties, use the menu to create an active Draft instead to protect your base template framework.

Click the Party Button on the top banner to manage additional parties required to sign or input data. Note: Account holders or Landlords should not add themselves or their tenants in this workspace. Landlords can map fields directly to tenants via integrated tenant profile roles, while your account holder identity is automatically injected into the field assignment workflow.

When dragging and dropping any user-filled field onto the template workspace, the field's basic setting window pops up instantly to select party. The dropdown menu always includes the active account holder position. To ensure proper visual routing, make sure to save your legal name in your account profile configuration settings upon first use so it renders correctly inside the field party selector dropdown.

Landlord accounts feature specialized dropdown menus mapping fields to Tenant Signers #1 through #5, and Tenant Non-Signers #1 through #5. This mapping syncs directly with the live tenant records stored within the Lease Subtab of your central Property Tab, creating an instant operational link between your real estate database and document fields.

For all standard or non-property tiers (and when adding third parties outside active lease links), you must first add the additional parties via the top banner's Party Button. Once you define a unique role name and save the configuration, that newly saved party role instantly populates within the Select Party dropdown rules for all field blocks.

To reuse a single contract framework for different signers over time, assign your document fields to an unidentified role position and leave the specific contact rows blank inside the template layout. You can then add the custom names and target emails on demand each time you generate a fresh transaction draft.

Every field pulled from the left sidebar panel features two layers of control. Basic Settings handle the vital matching of field permissions to a specific party dropdown choice. Advanced Settings unlock explicit field rules, allowing you to toggle required field validation, insert descriptive input labels, establish visible placeholder parameters, and add descriptive user tooltips.

Yes. Within the Advanced Settings dialog window for both the Signature and Initials token layouts, you can activate a specialized tracking toggle. Turned on by default, the system automatically captures and stamps the precise execution date and timestamp onto the PDF document surface at the exact millisecond the user signs.

Checkboxes can be set up as individual independent selections or grouped for single-choice answers. In the Advanced Settings panel, assign multiple checkboxes to the same Checkbox Group ID to enforce mutual exclusion (making them act like radio buttons). You can require a selection for the group or leave it optional, and add text labels and custom user tooltips.

The Attachment token permits users to upload up to 5 supporting documents per signer, capped at 10 MB per file and 20 MB total per signer. Advanced configurations let you display files as inline document images, restrict formats strictly to image or PDF types, and accept multiple files simultaneously. A broad range of files are supported, with strategic format exceptions enforced for security.

The platform separates document tokens by who populates them. Author Filled fields let the template creator drop fixed plain text or static link data straight onto the page layout. User Filled fields (including Signatures, Initials, Date boxes, Checkboxes, Input Text lines, and Attachments) remain open for data entry by assigned recipients during execution.

Exclusive to Landlord accounts, System Filled fields tap into your free database to auto-populate contract documents instantly. If a valid lease record containing tenant profiles and email addresses is saved within your unit settings, the system extracts this structured data to fill your forms automatically, eliminating typos and manual data entry.

Landlords can place four deep-data system mapping categories onto their document layers: 1) Landlord (Owner name, company name, address, phone, email); 2) Tenant (Signers 1-5, Non-Signers 4-5 along with attributes like full name, sex, DOB, phone, email); 3) Lease (Start date, end date in selective formats, rent amount, security deposit, term in months, late fee descriptions, move-in fee); and 4) Property (Full address, street lines, city, state, zip, country).

Once fields are placed on the document layer, you can drag them to their desired location and grab their bounding boxes to make them larger or smaller. Click the Preview Button on the top banner and use the party selection filter to view the document layout exactly as that specific recipient will see it, complete with an interactive progress tracker mapping outstanding required inputs.

When building a template or draft, the system defaults to keeping the 'Print Safety' toggle enabled. This configuration automatically locks your fields within a designated 'Safe Print Zone' to guarantee that user entries and signature inputs are never cut off if the finalized agreement is printed onto physical paper. If you attempt to drag a field too close to the edge of the page, an alert will remind you that fields are restricted to this printable region.

Yes. If your document layout requires field placement near the page boundaries and printing format restrictions are not a concern, you can manually turn off the safety limit. Disabling the 'Print Safety' toggle removes the layout boundary rule, allowing you to drag and drop fields anywhere on the page surface up to the physical edges.

Once you are done placing all the fields in your template, navigate to the Action Menu on the right of the selected template and click 'Create Draft'. The system will then initialize the draft generation modal to collect the necessary routing and database parameters required to build the document.

For Landlord accounts utilizing system-filled fields inside the document, the system will prompt you with a configuration rule: 'Select a lease to continue. We’ll use your lease data to complete this draft for you.' You will use the provided menu to choose from your saved properties, tenants, and lease structures to automatically populate the document data layers.

During draft initialization, the system prompts you to 'Add details for each required party and delete any extra party to continue. Who is signing?' To identify a placeholder party from your template, flip the toggle switch for that unidentified party and type in their actual name and real email address to bind them to the document workflow.

Once the draft loads, you will see the layout with your live details injected. For Landlord accounts, the system-filled fields instantly display your database information. For previously unidentified template parties, all assigned fields now show the newly saved names you entered during initialization.

The Draft workspace retains all design features present at the template level. You can add new fields, delete existing fields, add or remove signing parties, and save your progress directly into your active dashboard workspace without breaking your core template framework.

Yes. Within the Draft or Template mode, you can click the Preview Button on the top banner to view the document as a selected party. You can interactively try signing their fields and filling out inputs to test the exact user experience. The system explicitly ensures these testing inputs and changes won't be saved to the live document profile.

All your ongoing setups are saved under the Draft subtab. You can open and edit them at any time, or use the right-side Action Menu (similar to the template menu) to delete the draft completely or send it out for final signature when your documents are ready.

Just like templates, every item in your draft list includes an Expand Button on the left. Clicking this button lets you review, update, or establish your sequential signing order groups within the visualizer framework before executing the delivery step.

When you click 'Send for Signature' from the right actions menu, a multi-step popup window opens. The first screen provides a full preview of your document where you can check layouts as any selected party. Clicking 'Next' takes you to a dedicated verification screen displaying your configured signing order layout.

The Signing Order step within the Send preview is your final checkpoint. If you don't want everyone signing at the same time and notice an error, you must cancel the popup and use the left-side Expand button on your draft list to set your sequential groups. Once you confirm and click send from the preview tool, the final document routes to all recipients matching that order sequence.

The 'Awaiting My Response' tab is a dedicated inbox for documents requiring action from the account holder. This subtab houses all signature workflows where your account identity is mapped to a field, as well as documents sent directly to your email from external parties awaiting your execution and submission.

When filling out a document, a dynamic, color-coded progress tracker on the top banner shows your remaining inputs. Red means required fields are still empty and must be addressed. Yellow indicates that all mandatory fields are filled and only optional fields remain. Green confirms all your inputs are collected, which triggers the visibility of the Submit button.

Once your progress tracker turns green, click the visible Submit button. The interface will open a compliance consent box detailing electronic record signature regulations. Confirming your agreement within this prompt finalizes your inputs, records your execution timestamps, and completes your signing step in the system.

The Track Pending Documents tab serves as a central dashboard to monitor the real-time status of every document you have sent to others, as well as documents sent to you that require your action. It removes the need to manually ask recipients if they have received or opened your document by providing immediate transparency within your account.

Click the left Expand Menu next to any document to view a live status checklist for each recipient. As a signer progresses through the workflow, a blue checkmark automatically appears next to three specific milestones: 'Available for filling' (triggered by your signing order rules), 'Viewed', and 'Submitted'.

Inside the left expand panel, you can switch between Parties and Timeline views. The Parties selection lists everyone assigned to provide input on the document. The Timeline view displays a chronological history with precise timestamps showing exactly when each party viewed or submitted their inputs.

Recipients automatically receive an email invitation when it is their turn to sign based on the sequential signing order. You can confirm that this invitation was sent by checking the status panel; if the 'Available for filling' milestone next to a recipient's name and email is highlighted with a blue checkmark, the system has dispatched the email.

Yes. If you notice a mistake or no longer require input from the signers, you can use the right-side Action Menu to void the document mid-flight. The system will automatically notify all recipients and cancel the signing link. You can also add an optional custom message to explain your reasoning.

Once a document is voided, it moves instantly to the 'Voided Documents' subtab. From this specialized workspace, you can safely archive the records for reference or use the right-side Action Menu to permanently delete them from your dashboard database.

If you are listed as a recipient but your assigned signing order group has not been reached yet, your status will show that the document is not yet available for filling. Because the system strictly enforces sequential routing, other previous parties must finish their submissions before you can enter and save your inputs.

Yes. While a document is actively routing, the owner can open the file to review any fields that have already been submitted by early recipients. You can audit these partial entries in real time up until the final submission is placed and the entire document is completed.

When the final recipient submits their required input, the workflow concludes. The completed agreement is automatically removed from both the Track Pending Documents and Awaiting My Response tabs and is transferred to its permanent storage location within the Document History tab.

If someone sends you a signing request, it will appear in your registered account under both the Awaiting My Response and Track Pending Documents subtabs. You can open the file directly from either workspace to quickly review the layout and begin entering your information.

No. External recipients do not need to register or create an account to view and execute documents. They will receive an email containing a secure link that opens the file in a standard web browser, complete with an interactive progress tracker to guide them through their assigned fields.

The platform is fully optimized for smartphones, tablets, laptops, and desktop computers. Signers can easily type text inputs, select checkboxes, select dates, upload requested file attachments, and record signatures or initials by either typing them out, drawing them on screen, or uploading a direct image file.

The Submit button is strictly tied to the color-coded progress tracker on the top banner. While the tracker is red (meaning mandatory fields are empty), submission is disabled to prevent incomplete documents. The button unlocks as soon as the tracker turns yellow (only optional fields remaining) or green (all inputs collected).

After clicking the unlocked Submit button, the system presents an electronic submission compliance consent prompt. This step explicitly confirms that the user's digital inputs are legally binding under applicable e-signature regulations. Once the user provides confirmation, their signing phase is finalized and securely recorded.

The Document History subtab is a secure storage vault where all fully completed and signed agreements are permanently archived. Only the authorized account holder can access these files behind secure password access controls, ensuring that sensitive data is kept confidential and protected from unauthorized viewing.

When you click the left Expand Button next to an archived document, the system opens a details panel displaying the Timeline view by default. This view lists the entire event history of the file. You can also toggle between the Status panel and Parties panel to review who participated and see their final states.

The right-side Action Menu provides file management commands for your completed contracts. From this menu, you can select 'Download PDF' to save the final file locally, click 'View Attachment' to download files uploaded by signers during execution, or select 'Delete' to remove the document record from your active list.

Every finalized document is locked using advanced cryptographic data protection. The platform attaches a unique cryptographic HASH value directly to each completed PDF. This creates a tamper-evident seal; if anyone attempts to alter the text, layout, or content of the document after completion, the hash validation fails immediately.

Any supporting documents collected during the signing process are grouped and managed via the right-side Action Menu. Clicking on an entry in the attachment list triggers a direct download to your phone, tablet, laptop, or desktop computer so you can review the documents securely.

The final page of every completed PDF contains an attached Signature Certificate that displays a complete, legally compliant audit trail. This certificate lists the unique Document ID, the sender's details, and every signing party's verified name, email address, IP address, and precise 'Viewed' and 'Submitted' timestamps.

The attached certificate records the full lifecycle of the transaction. It logs the exact timestamp showing when the sender first dispatched the file and the final milestone timestamp showing when the last recipient completed their inputs. It also maps the secure cryptographic Hash values of all collected file attachments as well as images of each signer's signature.

To prevent operational confusion and maintain strict legal compliance when landlords, tenants, and witnesses sign from different time zones around the world, the platform standardizes all certificate event logs to Coordinated Universal Time (UTC). This establishes an unassailable chronological sequence.

Yes. If you activated the 'capture date and time' setting in the advanced properties of the Signature or Initials fields when building your template or draft, the final PDF will display a clear date and time label directly below each signature and initial block on the document layers.

Yes. Every signature collected through the platform is legally binding and fully compliant with United States federal and state e-signature laws, including the Electronic Signatures in Global and National Commerce Act (ESIGN Act) and the Uniform Electronic Transactions Act (UETA).

The platform utilizes enterprise-grade security infrastructure to safeguard your documents. All data moves over a secure, encrypted SSL connection to protect against interception, while stored files are housed in secure cloud storage using industry-standard AES-256 encryption keys.

Documents are shielded by strict access control workflows. Signers can only access their assigned files using unique, secure signing links sent directly to their verified email addresses. These links include built-in expiration parameters to ensure documents do not remain accessible indefinitely.

External signers do not need to register an account to sign an initial document. However, if they later choose to sign up for a free account using that exact same email address, the system will automatically match their records. This grants them permanent access to their full signature logs, tracking records, and completed files within the Document History vault.

Due to strict data privacy and system security protocols, file attachments collected during the signing process cannot be accessed through open email links by unregistered users. To download or view these sensitive files, the signer must create a secure account using their matching email address to pass the identity validation rules.

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